Covering pre-sales, top-up, payment, usage, after-sales, and Codex questions.
Pre-sales Inquiry
Is ChatGPT top-up safe? Will it affect my account?
We complete top-ups via official channels. No account password is required; the system submits automatically. Refunds are available immediately upon failure, posing no risk to account security. We recommend using your regular account and ensuring it can log in normally.
Which is better for me, ChatGPT Plus or Pro?
For most daily writing, learning, office work, and light development, ChatGPT Plus ($20/month) is sufficient. If you need higher limits, stronger model capabilities, or more frequent use of professional features, consider ChatGPT Pro (starting from $200/month).
Can I top up ChatGPT Plus for multiple months at once?
Annual pass top-up is supported for better cost-effectiveness. Monthly passes are for single-month use; please do not buy multiple monthly codes at once to stack, as this may cause overlap and waste.
Can I renew ChatGPT Plus top-up long-term? Is the price stable?
Yes. We adjust prices in real-time based on costs and announce updates on-site. Bookmark our site or follow our customer service WeChat to get timely updates on prices and channels for stable long-term renewal.
Top-up Process
How does the ChatGPT top-up process work?
Select a plan → Pay domestically (Alipay/WeChat) → Receive code or link → Log in to ChatGPT to redeem. The whole process takes about 1-3 minutes.
Do I need to provide my account password for GPT top-up?
No. We complete top-ups via official channels; you never need to provide your account password. Do not trust third-party channels asking for your password.
How long does it take for ChatGPT Plus top-up to arrive?
For auto-delivery products, codes are available immediately after payment, and top-up takes about 1 minute after submission. There may be slight delays during peak hours, usually not exceeding 10 minutes. If not received after a long time, please contact customer service.
Where can I check my benefits after GPT top-up?
After completing the top-up, log in to chat.openai.com and go to account settings to see your Plus or Pro subscription status and expiration time.
Does ChatGPT top-up support Alipay?
Yes. When ordering in the ChatGPT Top-up Center, you can select Alipay directly. WeChat Pay is also supported. No overseas credit card needed. Automatic delivery after payment.
How long does ChatGPT top-up take?
The system automatically delivers the code after successful payment. Activation takes about 1 minute. Peak hours usually do not exceed 10 minutes. If not received for a long time, please contact online customer service with your order number.
Will the top-upped Plus subscription renew automatically?
Top-up is a one-time payment and will not auto-renew. Service stops upon expiration. To renew, please purchase again after expiration. We recommend ordering in advance to avoid interruption.
Pricing & Payment
Can I top up ChatGPT without an overseas credit card? What payment methods are supported?
Yes. We support Alipay and WeChat Pay, suitable for domestic users without overseas credit/debit cards or those who do not want to deal with virtual cards. Orders, payments, and inquiries are all completed on-site.
Can enterprises or teams top up GPT in bulk? Can invoices be provided?
For enterprises, teams, or studios needing bulk ChatGPT top-up services, please contact customer service first to confirm quantity, plans, delivery, and after-sales rules. For invoices and other financial requirements, please confirm with customer service before placing an order.
Can I share my account with multiple people after Plus top-up?
ChatGPT accounts are for individual use. Official systems detect simultaneous logins from different locations. We recommend each member use an independent account. For team use, contact us for bulk solutions.
Account Usage
Which accounts are supported for ChatGPT top-up?
Generally supports ChatGPT accounts that can log in normally, including different subscription needs like Plus, Pro, Go, etc. Applicability, warranty rules, and delivery times vary by product; please refer to the specific product page details.
What features are available in Plus and Pro?
Plus includes: GPT-5, DALL·E drawing, web browsing, file upload analysis, custom GPTs, etc. Pro adds on top of Plus: o1 Pro mode, higher priority response speed, advanced voice mode, etc.
How do I apply for a refund if ChatGPT top-up fails?
We offer a 100% refund guarantee. If the code is invalid or the top-up fails, please contact customer service within 24 hours of purchase with a screenshot of your order, and we will process the refund within 1 business day.
After-sales Support
How to contact customer service if I encounter issues?
Contact us via the online chat in the bottom right corner or WeChat customer service. Support hours are 9:00-23:00 daily, with urgent issues usually responded to within 15 minutes.
Can I renew ChatGPT Plus top-up long-term? Is the price stable?
Yes. We adjust prices in real-time based on costs and announce updates on-site. Bookmark our site or follow our customer service WeChat to get timely updates on prices and channels for stable long-term renewal.
What is OpenAI Codex? Do I need ChatGPT Plus to use it?
Codex is OpenAI's code agent for software development, covering various forms like Codex App, CLI, IDE extensions, and cloud execution. Using Codex requires a ChatGPT Plus or Pro subscription.
Codex
What is OpenAI Codex? Do I need ChatGPT Plus to use it?
Codex is OpenAI's code agent for software development, covering various forms like Codex App, CLI, IDE extensions, and cloud execution. Using Codex requires a ChatGPT Plus or Pro subscription.
What are the Codex message limits? What is the difference between Plus and Pro?
Plus user limits: local messages 45-225/5 hours, cloud tasks 10-60/5 hours. Pro user limits are higher (local 300-1500, cloud 50-400). Limits are floating ranges depending on task complexity.
What is the difference between Codex and Cursor, Claude Code?
Cursor is an AI-native IDE focused on intelligent in-editor completion. Claude Code is a terminal coding agent. Codex is a complete agentic coding platform covering desktop console, terminal, IDE, and cloud execution.